Refill Policy for Existing Clients

**Refill appointments are scheduled by weeks based on the first day of the previous appointment: 
1 week Refill (1st-7th Day)
90% of lashes remaining required
2 week Refill (8th - 14th Day)
70% of lashes remaining required
3 week Refill (15th - 21st Day)
50% of lashes remaining required
4 week Refill (22nd - 28th Day)
30% of lashes remaining required
A new set would be considered if passed the 28th day period.

If client returns with lashes below our requirement guideline during the refill service,
it will be considered as a different week of refills depending on the amount of lashes remaining.
 
For example:
1 week with less than 80% would consider as a 3-week refill.
2 weeks with less than 70% would consider as a 3-week refill.
3 weeks with less than 50% would consider as a 4-week refill.
Client returning for refills with less than 30% lashes will also consider as a new set.



New Client Touch-up Policy

** Dolly Effect extends a warm welcome to new clients from other studios, offering touch-up services at a special discounted rate. It's important to note that for eligibility, your existing eyelash extensions from another salon should have been done within a 2–3-week timeframe and retain a minimum of 50% of lashes. This promotional price is not applicable to lashes that fall outside the 3-week window or have less than 50% remaining; in such cases, a new set would be required.

** Our refill services are exclusively available to our existing clients. If you are a new client with existing lashes from another salon and wish to learn about the pricing for touch-up services, please refer to our New Client Touch-up service.