POLICIES

Scheduling Policy

​

To schedule an appointment, a $50 non-refundable secure deposit would be required. Appointment will be scheduled once the secure deposit is received and it will go towards to the upcoming scheduled service.

​

Please select one of our store in Contact Us to text or email for scheduling an appointment.

​

A text reminder will be sent to you 48 hours ahead before your appointment.

​

For customer support please call (877) 527-4669 or contact us via email info@dollyeffect.com

​

​

Cancellation Policy

​

If there is a need for rescheduling or canceling a service, a 24-hour notice is required to notify us. The secure deposit will be non-refundable if an appointment is canceled or rescheduled within the 24 hour notice period.

​

​

Late Policy

​

Because of our tight schedule, we kindly ask our clients to arrive on time. Should you be running late, we will hold your appointment for 15 minutes, provided we hear from you. If you are more than 15 minutes late, the service will either be forfeited or adapted to the time left and the full amount will be charged. If you think you will be running late, please make sure to notify us ahead of time.

​

​

Refunds / Returns

​

All services and products are nonrefundable.

​

​

Reactions and Sensitivities

​

​If you currently are experiencing a reaction from lashes applied at another salon or have had a reaction to adhesive or lashes in the past, we will unfortunately not be able to conduct any services on you. Written permission from a physician is required to proceed with any future services.

​